Frequently Asked Questions

Everything you need to know about your Mambobaby experience.

How long does shipping take?

Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please contact our support team to initiate a return or exchange.

Are Mambobaby products safe for my child?

Safety is our top priority. All our products undergo rigorous testing and meet international safety standards (CE, ASTM, and CPC) to ensure a worry-free experience for parents and babies.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.

How do I choose the right size for my baby?

Each product page includes a detailed size guide. We recommend measuring your baby and comparing it to our chart, as sizes may vary slightly based on the specific collection.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.